The Power adapters are 16v on all adapters 2013 – 2016 This should be written on the side of the adapter itself.
Straps voltage on all models 2013-2016 Output is ~15.6 – 15.9v on an oscilloscope. I will not discuss any other method of measuring voltage here because multimeters do no give correct voltage output on a Zapper. An oscilloscope is the only method for measurement of voltage
The output on 2013 and 2015 models should be exactly the same. If there is a question on output, then the straps and cables should be tested. A lead-cable from the machine could break inside if pulled and stop the voltage/frequencies reaching the straps. This would be the first thing to check and replace here.
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