Question:

We have the 16V model and have used it so many times.
 
The voltage was actually about 5.4 – and we have many different kinds of Zappers and we tested them as well and they tested below 5 – each of them.  

Answer:

The true voltage is around or above 10v which is more than sufficient. 

Please do not measure voltage with a multimeter, as this is an inaccurate measurement device, 

Only measure voltage with an oscilloscope, as the Oscilloscope will not divide the wave by 2

Multimeters are inaccurate when measuring Voltage+Frequency as it measures only HALF the voltage per each wave cycle

The truth of it is you’re actually getting more than 10v out to your hands or feet.

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